At Chicorar, we are committed to delivering your orders quickly and efficiently. Please see below for our full shipping policy details.

1. Delivery Areas

We offer nationwide shipping within Vietnam.

2. Shipping Method & Fee

A flat shipping fee of 30,000 VND applies to all orders.

3. Order Processing Time

Once your order is placed, you will receive a confirmation via phone or email.
Orders are processed within 1–2 business days.

4. Estimated Delivery Time

Delivery typically takes 3–5 business days, depending on your location.
Total time from order placement to delivery is approximately 4–7 business days.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email to monitor delivery status.

6. Shipping Limitations

We only ship within Vietnam.
We do not deliver to P.O. Boxes, APO/FPO addresses, or international locations.

7. Lost or Damaged Orders

If your order is lost or damaged during shipping, please contact us within 7 days of delivery at [email protected], and we will assist you promptly.

8. Address Changes

To update your shipping address, please contact us at [email protected] within 24 hours of placing your order.

9. Customer Support

If you have any questions about shipping, feel free to contact our customer service team:

Email: [email protected]
Phone: (+84) 916 699 975
Address: No. 8, CN 6 Street, Minh Khai, Bac Tu Liem, Hanoi, Vietnam

Thank you for shopping with Chicorar! We truly appreciate your trust and support.